We are pleased to offer Online Appointments for Idle Medical Centre.
Click here to download our SystmOnline - Online Appointments poster (.pdf)
If you have not yet registered:
Online appointments can be booked quickly and easily wherever you are, 24 hours a day, 365 days a year.
To access the appointment system via SystmOnline, you will need to fill out a Registration Request form which can be obtained from our Reception desk.
Please bring with you an approved form of identification (Passport, Photocard Driving License or Birth Certificate). Our Receptionists will then be able to register you and give you your login details.
TO REGISTER, YOU MUST ATTEND IN PERSON AND BE AGED 16 OR OVER.
Once you have obtained your login details from Reception, simply login to SystmOnline.
Many minor ailments can be dealt with by the pharmacist without any need to see the doctor or nurse. The Pharmacy First scheme can treat many things. Click on the Pharmacy First link to find out more.
Appointments are available on Monday and Tuesday from 8.30am to 7.30pm, and on Wednesday and Friday from 8.30am to 6.00pm. On a Thursday we offer appointments between 7.00am - 6.00pm.
The practice closes every Thursday 12.45 to 3.15pm for practice development.
To make an appointment with the doctor, nurse practitioner or practice nurse you may either call in at the surgery or telephone us on 01274 771999.
We will always try to give you an appointment to suit your needs. If you feel you need to be seen urgently we will try and arrange for you to be seen on the same day. When you contact us to request an appointment we will initially offer one within 48 working hours - this will be with a practitioner who has availability but might not be with the person of your choice.
If you are unable to attend at the time which is offered we will try our best to find a time for you to be seen which is convenient for you but will probably not be within 48 working hours. You can book an appointment up to three weeks in advance and in this case we can generally offer an appointment with a practitioner of your choice.
Your appointment with the doctor is ten minutes long. If you have a lot to discuss please tell the receptionist when you book your appointment and we will try to offer a longer appointment. Remember that the other patients are waiting to be seen so we request that you keep within your allotted time.
If you need advice from the doctor or nurse you can telephone the surgery and speak to the receptionist who will arrange for the duty doctor or nurse to return your call. You will need to give us a telephone number (preferably a landline number) where you can be contacted that day, and provide the receptionist with some details of the problem.
Practice Nurses' Appointments
The practice nurses are available Monday to Friday from 8.30am to 6.00pm.
They perform such tasks as:
- Taking blood tests
- Blood pressure checks
- Heart tracings
- Slimming advice
- Hearing tests
- Checking minor injuries
- General medical advice
- Cervical smear tests
- Ear syringing
- Travel advice
- Specialised clinics
Some of the practice nurses are family planning trained and therefore can provide advice on contraception, including emergency contraception.
To ensure you see a suitably qualified nurse you will be asked the reason for your appointment.
When the Surgery is Closed
For emergencies that cannot wait until the surgery is open, please telephone 01274 771999 and your call will be put through to the out-of-hours service which is administered by Local Care Direct and West Yorkshire Urgent Care Services. Please remember that this service is there only to provide urgent medical attention. If the service is abused by calling the doctor for minor illnesses then other patients could be put at risk.
If you are late for your appointment, you may be asked to rearrange your appointment for another day.
If you are unable to keep your appointment, please let us know as soon as you are able so that the time can be given to another patient.
Missed Appointments Policy
Idle Medical Centre is dedicated to providing a high standard of care and services to all our patients. One extremely important factor is making sure we have enough appointments and missing an appointment without telling us is not acceptable.
First Missed Appointment
If you do not come to an appointment, or if you cancel your appointment at such short notice that we are unable to offer it to another patient, you may receive a warning letter.
Second Missed Appointment
If you miss two appointments you will receive a warning to say that if you miss anymore appointments you will be taken off our medical list.
Third Missed Appointment
Your name will be removed from our list unless there are exceptional circumstances to be considered. The doctor would then make a decision accordingly.